It stopped working last week. state. Kwikset door locks have a lifetime limited mechanical and finish warranty and a 1-year limited electronics warranty. Kwikset is committed to providing the best product experience with your Kwikset Kevo purchase. This privacy pocket door lock is best used in interior bedroom and bathroom applications where privacy is required. Consumer Services 19701 Da Vinci Lake Forest, CA 92610 1-800-327-LOCK Browse our variety of interior and exterior door knob styles and finishes that will complement your home's décor and ensure home security. If any of your Kwikset Kevo products require warranty support, please call us at 1-800-327-LOCK (5625) in the U.S. and Canada. If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. The pocket door lock operated by the thumb turn on the inside. Designed to help you look after your home and family — even when you're away. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available. Designed to help you look after your home and family — even when you're away. All Rights Reserved. A finish deterioration occurring from the use of paints, solvents or other chemicals is not a defect in the finish and is not covered by this warranty. The lock allows the user A prepaid shipping label will be provided to you. 1 in. 95. 4.8 out of 5 stars 5,033. Incomplete or no returns will be subject to credit card charges. Purchased new front door lock set, door was sticking upon opening, I called customer support, they asked a few simple questions about the locks operation and diagnosed the problem. Experience Kwikset products from the people who know them best. authorized sellers who are required to follow Kwikset’s policies, procedures, and quality control standards. About Kwikset Kwikset is the residential lock manufacturer, making homeowners feel safe since 1946. Frustrating!!!!!! Kwikset provides a great assortment of electronic keyless systems, door locks and other products both for residential and commercial customers. The knob set is less than a year old and the store where I purchased it has gone out of business. Kwikset review from Saginaw, Michigan with 3 Comments: I purchased and installed a Kwikset Powerbolt 1000 for my remodeled home 5 years ago. or “Kwikset Product(s)”) will be free from mechanical defects under normal use from the date of purchase for as long as said Purchaser occupies the residential premises upon which the Product was originally installed (“Warranty Period”). Explore a world of innovations. Purchased new front door lock set, door was sticking upon opening, I called customer support, they asked a few simple questions about the locks operation and diagnosed the problem. Incomplete or no returns may void the warranty process. $4.74 $ 4. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ... Warranty Register Your Product Ask a Question Case Lookup Kwikset Customer Service For the Pro's This warranty gives you specific legal rights and you may also have other rights that vary from state to state. Only 15 left in stock - order soon. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. UNDER NO CIRCUMSTANCES SHALL KWIKSET BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL Kwikset is not liable for incidental or consequential damages. Kwikset reserves the right to reject warranty claims from purchasers for Products purchased from unauthorized sellers, including unauthorized Internet sites. Related: Kwikset - Lock on door *** broke within less than 2 months and slow customer service support. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. Shipping Note: Shipping to Alaska or Hawaii is not available for this item. DURATION TO THE DURATION OF THIS WARRANTY. Durable. by Anura Guruge This house, when we bought it new in March 2007, came with Kwikset door hardware, on every door. If any of your Kwikset Kevo products require warranty support, please call us at 1-800-327-LOCK (5625) in the U.S. and Canada. The piece that sticks out and catches the door jamb/facing is what I am calling the latch. DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT, OR STRICT LIABILITY. In Praise Of ‘Home Depot’ And Their Honoring Of The ‘Kwikset’ Door Lock Lifetime Warranty. Classic, traditional hardware styles with simple, unique details. This passage pocket door lock is best used in interior hall and closet applications where no locking is required, so the pocket door lock … or consequential damages, so the above exclusion may not apply to you. Kwikset review from Tampa, Florida rated 4.0/5.0 with 3 Comments: I tried to have kwikset honor their lifetime finish warranty on a couple door locks I purchased in 2006 and was told that the warranty for the product I bought was only good for 5-years. Upon receipt of your return, Kwikset will release the credit card information and no charges will Backup keyway with SmartKey rekey technology allows you to change the lock in seconds. Perfect for front, back and side doors. Kwikset is a company that manufactures and distributes a wide selection of door locks and door accessories such as deadbolts, door knobs, handlesets, door levers and many more. Any Kwikset Product which has been modified by any non-Kwikset component is not covered by these warranties. be applied. FREE Shipping on orders over $25 shipped by Amazon. Four weeks later I received nothing. A pre-authorization hold will be placed Products which inspire assurance and delight when you need it the most. Get shopping advice from experts, friends and the community! Any Kwikset Product which has been damaged as a result of installation contrary to any of Kwikset’s written installation instructions is not covered by these warranties. Kwikset reserves the right to accept or reject an alternative product proposed as a replacement, when the value is higher than that of the product originally purchased by the customer. only to Products that were purchased from Kwikset or a Kwikset authorized seller, unless otherwise prohibited by law. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer. If any of your Kwikset Kevo products require warranty support, please call us at 1-800-327-LOCK … Today Kwikset is one of the leading companies in lock technology. This warranty does not cover product damage due to surge damage, water damage or product mis-use. In the event of a product defect, Kwikset provides two options for replacement, Advanced Exchange or Receive/Ship. About Smart Locks. Called them back and now they say my handle set is covered for 5-year only. Your credit card information will be col¬lected and stored safely and securely. This Finish Limited Warranty applies This is outrageous because right on their web site the warranty claims there is life-time on the finish. Kwikset manufactures and markets a complete line of door locks and door hardware including door knobs, door levers, deadbolts, handlesets, pocket door hardware Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Certain claimed defect(s) covered by these warranties may be resolved by Kwikset providing you with troubleshooting steps. Kwikset is a secure door lock industry leader & innovator in home safety with keyless entry and re-keying technology for residential and commercial door hardware. This Mechanical Limited Warranty applies only to Products that were purchased from Kwikset or a Kwikset authorized seller, unless otherwise prohibited by law. Kwikset reserves the right to reject warranty claims from purchasers for Products purchased from unauthorized sellers, including unauthorized Internet sites. One year electronic warranty. Related: Kwikset - Lock on door *** broke within less than 2 months and slow customer service support. Products may not be returned to Kwikset without prior authorization from Kwikset. Kwikset locks warranty doesn't hold up Aug 08, 2016 @ Pissed Consumer I have a Kwikset Doorknob/Deadbolt set and the latch mechanism won't work correctly. $22.95 $ 22. See the full Kwikset Door Hardware Warranty for more details. Compatible with most Kwikset, Weiser, Baldwin, and Schlage standard deadbolts. 1 Kwikset Products produced prior to January 1, 2006, may be eligible for warranty in accordance with the terms and conditions of the applicable warranty program. The Kwikset 909 Electronic Deadbolt smart lock is equipped with BHMA grade 2 security features and can be used with or without a key. If any of your Kwikset Kevo products require warranty support, please call us at 1-800-327-LOCK (5625) in the U.S. For customers outside of the U.S., claims under this warranty must be made only to either the place of purchase or to the listed importer. 74. This is outrageous because right on their web site the warranty claims there is life-time on the finish. Kwikset Door Lock reviews: Warranty claim. Available in a variety of functions, styles and finishes, Kwikset award winning door knobs not only provide security and privacy, they also create a lasting impression. Smart Home Integration. and quality control standards. Compatible with most Kwikset, Weiser, Baldwin, and Schlage standard deadbolts. If you have submitted questions, called our customer service, and received a case number, you can look for answers or get status updates by simply putting your email address and case number. Kwikset Products are legitimately sold only by authorized sellers who are required to follow If authorized by Kwikset, you will need to mail your Product to: Spectrum Brands, Inc.ATTN: Kwikset Consumer Services19701 Da VinciLake Forest, CA 92610. Kwikset 200P-11PR Polo Passage Door Lock Venetian Bronze Finish. Kwikset provides a great assortment of electronic keyless systems, door locks and other products both for residential and commercial customers. After receipt of the defective unit at our returns facility, Four weeks later I received nothing. Set up to 8 PIN codes and a master PIN with this Kwikset smart lock. Copyright © 2021 Spectrum Brands. Other claimed defect(s) covered by these warranties may require Product replacement. call us at 1-800-327-LOCK (5625) in the U.S. For customers outside of the U.S., claims under this warranty must be made only to either the place of purchase or to the listed importer. Warranty Limited Lifetime Warranty. You can feel confident that with the purchase of Kwikset you have selected the best quality product, backed by the best customer service available. Search Toggle Site Navigation. Kwikset is not liable for incidental or consequential damages. If any of your Kwikset Kevo products require warranty support, please Family, friends, or your dog walker can unlock or lock your door via a text-based authentication process with Amazon Key. Kwikset reserves the right to reject warranty claims from purchasers for Products purchased from unauthorized sellers, including unauthorized warranty will have a warranty coverage for the longer of ninety (90) days or the re¬maining original warranty period. This warranty does not cover scratches, abrasions, deterioration due to the use of paints, solvents or other chemicals, abuse, misuse, or product used in commercial applications. The SmartCode touchpad smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Receive/Ship: Upon qualification of your product return request, Kwikset will email you a prepaid label and shipping instructions to facilitate the return of the defective unit. As the industry leader, Kwikset has provided trusted security for over 70-years and has become synonymous with security, peace of mind, style and innovation. Please note that you will be required to provide a description of any claimed defect(s) and a dated receipt or other proof of purchase from Kwikset or the Kwikset authorized seller, to verify warranty eligibility. Kwikset is a company that manufactures and distributes a wide selection of door locks and door accessories such as deadbolts, door knobs, handlesets, door levers and many more. LPT: Kwikset locks come with a lifetime warranty (to the original owner) We recently had two different locks malfunction (one deadbolt the key doesn't turn anymore) and one lever wasn't engaging the the latch. Kwikset Door Lock reviews: Warranty claim. Kwikset Kevo deadbolt product comes with a lifetime mechanical and finish warranty along with a 1 year electronic warranty to the original residential user of the product against defects in material and workmanship as long as the original user occupies Sometimes it does but mostly it doesn't. Kwikset warrants to the Purchaser that Kwikset Products will be free from electronic defects under normal use for one (1) year from the date of purchase, as long as said Purchaser occupies the residential premises upon which the Product was originally Any Kwikset Product that is used in combination with knobs, levers, or trim of other than those manufactured by Kwikset and designated for use with the applicable locks or latches is not covered by these warranties. Any Kwikset Product having a defect due to use of paints, solvents, or other chemicals is not covered by these warranties. Family, friends, or your dog walker can unlock or lock your door via a text-based authentication process with Amazon Key. Any Kwikset Product having a defect caused by neglect, misuse, abuse or unreasonable or extraordinary use or maintenance, including use in a commercial application, is not covered by these warranties. Automatically locks after 30 seconds for peace of mind. Kwikset also reserves the right to accept or reject an alternative product proposed as a replacement, when the value is higher than that of the Product originally purchased by the Purchaser. Explore a world of innovations. Limited lifetime mechanical/finish warranty and 1-year electronics warranty. The Kwikset Kevo fob product includes a 1 year electronic warranty. Kwikset products are backed by one of the most comprehensive warranty programs available. Kwikset Titan door hardware includes a Lifetime Mechanical Warranty and offers some finishes with a Lifetime Finish Warranty. Kwikset is not liable for incidental or consequential Experience Kwikset products from the people who know them best. The Kwikset Kevo Touch-to-Open smart lock and Kwikset SmartCode electronic deadbolts with Home Connect Technology (Z-Wave or Iris) make life more connected and convenient. Upon return of a defective product to Kwikset Corporation, Kwikset may repair or replace the product with a new or refurbished product of similar value at Kwikset’s sole discretion. Summary . Any product that has been repaired or replaced under this limited state. Kwikset Interior Door Emergency Key Pack of 5. The Kwikset Kevo Touch-to-Open smart lock and Kwikset SmartCode electronic deadbolts with Home Connect Technology (Z-Wave or Iris) make life more connected and convenient. Kwikset’s SmartCode 914 electronic deadbolt is BHMA grade 2 certified, UL certified 20 minute fire rated, and has patented side locking bar technology offering improved security by protecting against lock bumping, an attack technique used to defeat conventional pin & tumbler locks. Whether you prefer a vintage or modern look to match your decor, our wide selection has something sure to rise to the occasion with ease. Kwikset is not liable for incidental or consequential damages. 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