You MAY NOT share your personal login information for the Driver App with others. Uber defines sexual harassment/misconduct as non-physical conduct (e.g., verbal or staring) of a sexual or romantic nature that is without consent, or has the effect of threatening or intimidating a user against whom such conduct is directed. As drivers, your experiences should feel safe, respected, and protected from sexual misconduct and sexual assault while driving with Uber. An insulated bag can help maintain food’s temperature during deliveries, which makes for a better customer experience. We review rider and customer reports of potentially unsafe driving and repeated complaints could cause you to lose access to the Driver App. In California, all TNC vehicles must complete a 19-point vehicle inspection every 12 months or 50,000 miles, whichever occurs first. The CPUC also requires that TNC drivers “regularly refresh their knowledge of state and federal regulatory requirements.”**. As part of the Partnership for Food Safety Education (PFSE), an active network of 13,000 health and food safety educators, Uber Eats is committed to sharing concise, actionable food safety education, rooted in science. Instead, Comedians Lost Work. Be cautious of broken or insecure containers to prevent spilled hot food or liquids that may injure you. 1. The CPUC requires us to notify TNC drivers in California that consent is not needed for the disclosure of a TNC driver’s information to the CPUC.***. Most newer cars qualify to drive with UberX, the most popular vehicle option for riders. Use the hand that’s farthest from the door to open it. Protect yourself in the Covid-19 pandemic - We recommend reading these CDC guidelines on how to help protect yourself and others. You must display trade dress in both the front windshield on the passenger side and the back windshield on the passenger side. Find the vehicle makes and models that are eligible to drive with Uber in your city. Be cautious when approaching and entering an intersection. Clean surfaces often and wash your hands with soap and water for 20 seconds before and after handling food. If you let someone else use your account, you will lose access to the Driver App. Don’t tamper with the food. Some cosmetic features may prevent vehicles from qualifying. To help prevent cross contamination, be sure to clean your bag regularly, keeping an eye out for any spills. Don't handle food packages if your hands and clothes are dirty, especially if you have an open sore, burn, wound, or scab. Chill and refrigerate promptly to slow the growth of harmful bacteria. Limit number of unscheduled stops. In addition, Uber maintains automobile liability insurance on behalf of all US drivers. Keeping your eyes, mind and ears on the road, and your hands on the wheel is the safest way to drive. Uber does not tolerate sexual assault or sexual misconduct from anyone. In addition to the above behaviors, contact must end when the trip or delivery is complete, unless it’s to return a lost item and with appropriate consent. Requirements may vary from city to city. The next Uber changes for drivers 2020 in California involve both the drivers and the riders. Are you fluent in Spanish? If you'd like, you can keep the paper they come with to place your sticker on when not in use. You can print one at home here. Through enforcement of the California Anti-Sexual Harassment policy and our Community Guidelines, and by education of drivers, Uber will seek to prevent and respond appropriately to reported behavior that violates this policy. Sexual contact is prohibited while using the Uber platform, including during a trip or delivery, regardless of whether you know the person or they give you their consent. You must have an in-state Drivers License (depending on your state). Continuously scan the road by moving your eyes and/or head to detect hazards ahead, to the side and behind your vehicle – a 360-degree view. The Uber SELECT Los Angeles car requirements are: Model year 2009 or newer Leather or vinyl interior with no tears Seat at least 4 passengers in addition to the driver Vehicles are prohibited from stopping – even for just a few seconds – in bus and bike lanes, taxi zones and crosswalks. You can review our complete policy here. Keep in mind that in California, a rider must be over 18 to sign up for an Uber account, but if you believe a rider might be underage, you can ask them to confirm their age and let them know that you will have to cancel the trip if they are indeed under 18. Driving under the influence of alcohol, prescription drugs and over-the-counter medications (including cannabis), and/or illegal drugs can impact your ability to drive safely. Keep in mind that in California, a rider must be over 18 years old to sign up for an Uber account, but if you believe a rider might be underage, you can ask them to confirm their age and let them know that you will have to cancel the trip if they are indeed under 18. Uber has a zero tolerance policy for the use of alcohol and other drugs while driving. Professions Code, section 17200, et seq. All drivers, and users of the Uber platform in California are subject to and are expected to comply with this policy and to take appropriate measures to ensure that prohibited conduct does not occur. 3. Sexual harassment, sexual assault and sexual misconduct of any kind, by drivers, delivery people, customers, or third parties is prohibited while using the Uber platform, and in many cases are prohibited by law. The CPUC requires us to notify drivers in California that consent is not needed for the disclosure of your information to the CPUC. It can be hard to estimate the speed and distance of an approaching vehicle especially after dark and in inclement weather. When you or a rider are ready to open the door, follow these steps: 1) Ask your rider to exit curbside for their safety. Allow riders to experience UberX with a Spanish-speaking driver. The back seat isn’t safer; riders should always buckle up, in every seat and on every trip. Under local regulations for San Francisco, California, all drivers must display an Uber decal on their vehicle while online. Always carry your Driver’s License, Registration, and Proof of Insurance card whenever you drive. Under local regulations for Los Angeles, California, all drivers must display an Uber decal on their vehicle while online. As such, all California TNC drivers must self-­report their vehicle mileage. Place them on your front passenger windshield and rear passenger windshield facing outward. Keep foods separated to avoid cross contamination such as keeping raw foods separate from cooked and ready-to-eat foods. TNC drivers are required by the California Public Utilities Commission to submit your vehicle for a 19­-point inspection. Prevent spills or damage to the order by securing the package in a stable and flat position while in transit. You'll find out how to report your mileage in the Driver app. Users in California can submit reports to Uber through the following ways: on-trip reporting, tapping ‘Help’ in your Uber app post-trip, Help.uber.com, 24/7 Critical Safety Response Line, and Uber Greenlight Hubs (when open). Drowsy driving can be as deadly as driving drunk. In addition, you can report requests to transport unaccompanied minors by submitting in-­app feedback. Have at least one year of licensed driving experience in the US (3 years if you are under 23 years old) Have a valid US driver’s license. Having a valid driver’s license, vehicle registration, and proof of insurance. Speeding is illegal and may make for an uncomfortable ride and low ratings. Uber gathers safety incident reports from other sources such as social media mentions, news media mentions, law enforcement inbounds, regulator inquiries, insurance claims, and other third parties. You can review our Community Guidelines here. When taking trips at LAX, the airport requires you … Practice good hygiene - Your personal hygiene is especially important. Signal your intention to turn at least 150 feet in advance, scan ahead using your mirrors and check your blind spots and around parked cars. You must comply with California laws, which can include California Public Utilities Commission (CPUC) rules and requirements and other laws as applicable to Transportation Network Company (TNC) and Charter Party Carrier (TCP) drivers and Delivery Network Company (DNC) delivery people*. Not wearing a seat belt puts you at greater risk for severe injury or death in the event of a crash. You may not discriminate against riders based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable federal or state law. For example, texting, calling, visiting, following/friending on social media, or trying to visit the user in person after a trip or delivery has been completed is not allowed. Allergies, religious objections, or a generalized fear of animals are not legitimate reasons to deny a service animal. Keep your distance and avoid following the vehicle in front of you too closely, so you have adequate space and time to take evasive action. For more information please refer to this page. We’ve added optional in-app alerts to help you keep track of your speed and the posted limit. 4) Open the door slowly (when it’s safe to do so), and close it quickly. *Although all drivers who utilize the Driver App must complete this driver safety training, some requirements contained herein do not apply to TCP drivers or delivery people. Prior to delivering with Uber Eats, we recommend dressing in clean clothes and closed toe shoes. A sedan that can seat at least 4 … 1. Uber offers these tips on maintaining personal hygiene, protecting yourself from the COVID-19 pandemic and keeping food deliveries untampered and uncontaminated. Uber defines sexual body parts as the mouth, breasts/chest, buttocks, and genitalia. In many states, the driver is responsible for ensuring all riders are properly restrained in seat belts or child safety seats. Uber is committed to creating and maintaining a community that promotes a safe and respectful experience for all users of our platform. Speeding can cost you in fines, higher insurance costs and vehicle wear and tear. In California, due to CPUC (California Public Utilities Commission) requirements, you cannot transport an unaccompanied minor on trips requested through the Uber app. When completing a contactless delivery, choose a clean, dry area to leave the food order. Resist the urge to speed up. Before going online, check your vehicle for damage and verify that it is clean and ready for riders. Consider equipment such as drink carriers or insulated bags for additional security. They help keep you safe and secure inside your vehicle and can prevent you from being ejected. Update: California’s 1st District Court of Appeal on Thursday granted Uber and Lyft more time to comply with the state’s new labor law on employment benefits. Drivers under age 23 must have three years of licensing history. You are expected to maintain your vehicle in safe operating condition. Signal or use your flashers to alert other drivers you’re pulling over for a pickup or drop-off. Limit unscheduled stops or delays in order to preserve safe food temperatures and maintain high quality deliveries for your customers. This may include permanently deactivating (banning) a user account from the Uber platform. Uber Comfort was designed to maximize possibilities on the Uber platform. 1. Ratings of users are to be based on a user's behavior and may not be based on any of the above or other characteristics protected under applicable law. This applies to medical marijuana, too. Keep in mind that in California, a rider must be over 18 to sign up for an Uber account, but if you believe a rider might be underage, you can ask them to confirm their age and let them know that you will have to cancel the trip if they are indeed … Ask your doctor or pharmacist about the possible side effects of any prescription or over-the-counter medications you may be taking. ONLY YOU may use your login information for Driver App. For information about airports in your area, please visit here. Uber ruling: An article in the July 16 Business section about a recommendation to fine Uber $7.3 million and to suspend it in California said the ruling was … Do not leave orders unattended if the customer did not select the “Leave at door” selection or communicate this preference to you through the app. In addition, you can report requests to transport unaccompanied minors by submitting in-app feedback. Need a temporary decal? That’s why Uber is partnering with the Governors Highway Safety Association (GHSA) and The League of American Bicyclists to provide safety tips that can help keep you, your riders and others safe on the road. 2. You should receive it within 7 business days. The CPUC requires that all TNC drivers display the Uber trade dress in two locations whenever online. Drivers must be licensed to drive in the US for at least one full year. Separate raw meat, poultry, seafood and eggs from other foods. If contactless delivery is not possible, ensure your face covering or mask covers your nose and mouth completely. As a reminder, do not display Uber trade dress when not providing TNC service through the Driver App. Use caution with hot foods and liquids. Here are Uber Eats Driver Requirements: The driver’s age must be 19 years old or older for car and scooter (21 years old in Canada). Acts of sexual assault include: Uber has a no-sex rule. We’re actively monitoring the COVID-19 situation and are continually working to help keep those who 3) Practice the Dutch Reach. 2. To learn more about PFSE’s food safety principles, visit Fightbac website. Always scan the intersection and traffic from the opposite directions carefully before pulling into the intersection. Be a role model and buckle up every trip. 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