On an airplane, you are basically sitting on other peoples laps and some FAs have to fall over people to reach the aisle seats. I flew Qatar from London to Kuala Lumpur on the 11th and wouldn’t you believe it? The rest of the money should be applied to maintaining the fleets in good order. And good for them. You get the idea. Fine cheeses, charcuterie, quality half bottles of wine and pax would be just fine. Food wise, US airline food are pretty bad at the best of times even in first class, so no major lost really…. I think most people understand it but the fact that there are people who are still demanding their normal lives during a pandemic boggles my mind. Does this mean that the airlines still think that I should engage in non-essential flying? Check out our new Flight Fuel menu, featuring wholesome, seasonally inspired selections and America’s only non-GMO airline snack box. Like me. (Alternative: the $2 headphones sold onboard can be had for a HOOU. This site is for entertainment purposes only. Flight attendant is coughed on by or collects waste from passenger A, who is asymptomatic but covid+. * Receive 20,000 Ultimate Rewards or $200 cash back when you spend only $500 within three months of being approved! I keep myself safe. Are you that ignorant? In my world people need a steady income in order to provide the bare necessities for their families. I have canceled a number of flights coming up. They continue to circulate the virus. ( oh yeah, flight attendants have those too.). Now the same flight attendant also has to stop and get food from restaurants while on the road (3 meals a day× 1 cashier\delivery driver x 4days) Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Face it..THE ENTITLED willalways bitch about something..and..they fly to palm beach INFECTED or let their kids go on Spring Break..to INFECT..then run to the HAMPTONS to close them down for the summer. Anyone? It may help that this safety intervention (and it truly is one, as @Lucky pointed out) also happens to save some cash. Tomorrow you’ll find yourself getting no service on these US airlines and wondering how naive you thought service would come back because you call out airlines. Note: Please see my Advertiser Disclosure. It would be too bad though if you didn’t view this as a learning experience in case you needed to drop into the current healthcare situation. And the next one. If they were really worried about the health and safety of their customers and employees, they wouldn’t be flying at all. But I also don’t fault people who booked a flight, are flying as it’s still allowed and the frickin airlines are still flying. Register here to save your space. Oh lordy, some people still haven’t realized that the globe has pressed pause on life as we know it. HOWEVER, in the current situation what @AndrewP said is paramount – I’d rather know that as much as possible we’re reducing the risk of transmission to/from FAs/pax for everyone’s safety. But I would ask everyone to think about just what emotions or reactions you’d like your comment to create. }); Exactly. The typical American ideology on germs is ” protect me from everyone else” As a healthcare provider in the thick of things, I can assure you that an attitude of self entitlement, demands or tantrums about what you want or deserve will not serve you well. I for one appreciate constructive dialogue, even a little ribbing back and forth, even if I don’t agree with every one (nor do I expect everyone to agree with me). On its face talking about the economy sounds callous… but there will be truly deadly consequences from the damage done. I shake my head too, but because for sure the service will NEVER come back. Why offer meals on flights longer than 2,200 miles? I realize this sounds heartless, but you have to deal with reality sometimes. Reading the comments section of the previous post about American cutting service is leaving me shaking my head: Stop being ridiculous, people. Safest way to eat in a served setting is with a fork or spoon – heated foods or packaged foods. What has this world come to?? Thanks for the perspective from your soapbox. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. A biological, science based threat that is unaffected by your comments but is very much affected by my actions. The best way to have minimized the economic impact of this while maintaining our healthcare infrastructure would have been to ramp up national testing back in January to definitively identify the truly infected for quarantine (similar to what South Korea, Hong Kong, and to an extent Germany) – regrettably, and for largely political reasons, that did not happen and we remain woefully behind. But this isn’t one of those cases. Thank you for speaking truth. Too many ugly thoughts not just here but in almost every site with comments. 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Breathe everybody, the right to complain will be upon us soon, let’s just be thankful for the people that are working to help you get through this, this includes the airlines. “FA handing them out upon boarding” (One point of transmission; one pair of gloves) First Class and Delta One meal service on U.S. domestic and short-haul international flights greater than 900 miles will now be replaced by individually pre-packaged, non-perishable Flight … Earn 60,000 bonus points | 2X points on travel and dining. I don’t get on a plane to eat. How is serving wine or a can of Coke any different than serving water? U.S. flight attendants are some of the laziest workers I have ever seen and frankly a little shake-up in that profession wouldn’t be the worst thing in the world for consumers. Let passengers bring their own little bottles of booze/mixer before boarding. We’re seeing airlines make drastic cuts to inflight service. Plus, it gets a good product into customers’ hands. Now, Delta may see that list, twiddle a mustache, and cackle, Yes! “I just don’t follow the logic of “open the economy as the cure is worse than the disease”. Another poster had a great idea in the Southwest Suspending Inflight Service article. As above with the addition of first-class passengers receiving a Flight Fuel box. Credulous (toward the very same center of power that has lied countless times), cowardly (though ready to wave the banner of “home of the brave”), and willing to commit economic suicide out of a fear of death. (3 hotel visits x 1checkin agent) The rest of the service change, I totally get, but *that* feels almost punitive. Clearly some of you all have no idea how gloves and masks should be properly worn, and what’s more, how proper hand washing must still accompany glove use. None of these decisions are easy, and there will be no “winners” when this whole thing is over. How do you expect airlines to aquire sufficient supplies for their crews considering masks and gloves SHOULD BE CHANGED WITH EACH “PATIENT”, AND HANDS WASHED BEFORE, BETWEEN AND AFTER. I’m with you on the expanded use of HOOU coupons. So I suggest the following: 1. I’ll give you my situation. You are as ignorant as the rest of the deplorables. Flight attendants need to be able to take all necessary precautions, and reducing service is part of that. The airlines don’t deserve a bailout unless they use the funds to provide healthcare and continued payroll for their employees, as they are on the front lines, face tremendous risk, and apart from pilots, really aren’t paid well anyway. @ Stop being ridiculous, folks……….Absolutely true Lucky…I have never seen a bunch of morons like the ones who have passed some of the most stupid comments on this wonderful blog. You’ll be at home. @Voldoo – If I had to deal with people like you all day everyday I too would avoid you like the plague (or Covid-19) and have it viewed as “laziness”. Are we instantly hiring back everybody laid off, etc…. Oh and then the flight attendant also has a life, that involves interacting with essential people. Please view our advertising policy page for additional details about our partners. There simply is not sufficient flexibility to account for a surge in patients requiring intensive care. It seems to me you should be more critical of the airlines for continuing to fly so many routes. Full service could be done with gloves and masks with virtually zero risk, so this IS cost-cutting. I just don’t follow the logic of “open the economy as the cure is worse than the disease”. But there was no strong criticism of that position, as there is of readers who disagree with you on this topic (I, personally, agree with you here). Have One On Us coupons are a cool gift from Delta. (If we’re in Main Cabin. “FA could leave the bag on the pax seat” (Another point of transmission) Lastly, if I could give @Rob a standing ovation for this I would: Delta Air Lines CEO Ed Bastian added a bit of fuel to the great seat recline debate on Friday. I have 2 sons of around 30 years old. For Delta Air Lines flights under 1,000 miles, the following will be changing: For Delta Air Lines flights of over 1,000 miles, the following will be changing: Delta is taking an even stricter approach in first class than American. But that’s unlikely unless we stop spreading the virus. Have a seat. Getting full service on flights while people shouldn’t be flying? At a minimum 264 people are now possible collateral damage, and thats just the direct path, indirectly thousands could be in the cluster… All over your entitlement to be served a disgusting luke warm lasanga, cheezits with 2 woodfords + a can of diet. The pax served themselves out of coolers at the gate or on the jet bridge, pre 9/11? Would it really worsen their chances of not contracting the virus by providing a single inflight drink service in First Class, for instance with protective gloves? Do it again, this time a little louder !! You think you are any safer going to the grocery store to pick up your essential groceries, or pumping your gas, or receiving packages/mail? About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. Should I call you a stupid, brain-dead liberal snowflake?!!! F10334_sb_requiredFields.push('F10334_sb_cids'); Hopefully science will win versus opinion. Earn 4X at US supermarkets (up to $25,000 in annual spend) and 4X on restaurants worldwide! This is totally about cutting costs. At this point its too late. I for one don’t feel like paying for people staying home. Let’s chat for a sec. I don’t touch my face, I don’t eat when I don’t have to. This is a cost-cutting maneuver. You assumed a lot of a person by that. And here’s another potential upside for Delta: if I burn my last HOOU on a Woodford Reserve in a Sky Club, I may be inclined to buy a round after that. For those who have been arguing that “well the FA breathes the same air as the passengers, so what does it matter” – we’re increasingly confident the novel coronavirus spreads by droplet transmission, rather than airborne transmission, though with an unfortunately long out-of-host survival time (hence why fomite spread is such a concern). I just canceled it. Really not a good luck at the moment w/ a lot of Alt Right types popping up these days around here . “Seriously, Lucky or what ever your name is. HOOU certs for drinks are not useful since I’m sitting in Comfort+ or further front. Of course You may say what you feel about this reduction in service in airlines. But it’s because the airline is trying to stay in business after a global economic meltdown. Chase Freedom Flex: *NO ANNUAL FEE! Do mandatory customer service training on line. great article. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! Adam why are you certain it was the flight? Cost-cutting move? Long are the days when we looked forward to and enjoyed travel. One infected flight attendant potentially interacting with say 20 passengers per flight × 4days of flying × 2-3 flights a day (average, some have more, some have less) Excellent food, amenities. He just went to KL on a mileage run because he thought it was a great time to get good deals and earn miles, and is continuing to write absolute garbage and being a completely irresponsible blogger IMO. I know that purchasing partially with gift cards recodes the charge in the system and thus works, but does this apply to Ecredits as well? This isn’t some corporate airline conspiracy to cheat you out of amenities. Note that you have no access to your DL wallet and these HOOU coupons while in the air unless you have already downloaded the flydelta app or printed them out on paper. I think anyone in the general public, let alone those who follow the industry (such as the majority of readers on this site), would realize the airlines are severely wounded financially by the current crisis, some likely mortally, without sizeable federal intervention. I was supposed to self-quarantine for 2 weeks (my company is actually a work from home through 4/10), but I have to get out to a customer site next week Monday (I can drive to this one at least). I take as many precautions as possible, but my job requires to be done and is literally the bedrock of the economy. And once you lose a job after 50, it’s brutal trying getting back to good, if you ever can. Boeing has ordered inspections of its entire fleet of grounded 737 Max planes after it found debris in the fuel tanks of some of the aircraft, in the latest setback for the US plane-maker. Ok so is customer service. Thanks for standing up and saying what needed to be said. No, cause I do not know you. We play this right we can get down to white only population with blue eyes and blond hair. That was the comment of the year. We have some precedant on this; early in the 20th century this country suffered both the Spanish Flu (which killed 60 million world-wide, mostly working-age men) as well as the Great Depression. And if you are still flying for leisure, there is something seriously wrong with you. I am afraid nothing will ever go back to normal. You’ve posted that you can’t understand why they are doing this, other than to have a better point in negotiating for bailouts. So yes, we have patronized a few places and I have provided 100% tips every time to those workers to help them at this time. I think your comments are very apt and apply to all of us. I haven’t flown during the COVID-19 pandemic. I do think that instead of just making the service changes, Airlines should (most have but not enough) market more on the fact that they are excessively cleaning aircrafts for the people who needs to travel. I agree with Delta and applaud their decision to not serve food. If you can’t handle it 2 weeks in, you’re going to go bonkers pretty fast. You clearly have an issue with FAs of a certain age and weight, and it says volumes about you. If only they’d allow use for travel from a different airport and meet your companion at a common location. A gloved/masked I am dumb founded. And also check into and out of hotels during the trip. If we lost our jobs and told them we wanted to cancel a no refundable ticket they would tell us to pound sand. I’ll hope for an UG. “In order to preserve liquidity throughout the COVID-19 pandemic, we are deferring substantially all of our previously planned 2020 capital expenditures,” Delta said in the filing. Would love it if you commented on one of Kyle’s posts over at Live and Let’s Fly and let him know your story. Sad. @Mr. Other than some water or something prepackaged (granola bars, peanut crackers, etc.) @ConcernedMD, THANK YOU TOO! For now, they need to cut costs to stay around. Plus, earn 3X on flights booked through airlines. I see nothing available in my area. I’ll deal with skipping some crappy G&Ts if it means folks (and their families) can stay healthy. So, considering there’s a national shortage of masks and gloves and sanitizers. Sorry to hear you got sick and are stuck in KL. @Voldoo — I’ll repeat Ben’s point about being over 50 and looking for a job. Airlines are blocking middle seats to give separation between customers while also continue to serve money losing routes. 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